Dear travelers, thank you for visiting the "Revisit Taiwan, Double the Good Fortune" website (hereinafter referred to as the "Service"). "Return to Taiwan, Double Your Luck" absolutely respects and protects your personal privacy. To help you understand how the "Revisit Taiwan, Double the Good Fortune" protects your online rights and interests, please read the following information in detail::

• Scope of Application of the Privacy Notice： The following privacy policy applies to the collection, use, and protection of personal data involved when you use this Service. However, it does not apply to the websites of government agencies linked through the functions of this Service. This Service is produced and maintained by Trade-Van Information Services Co., Ltd. under commission from the Tourism Administration, MOTC. During the operation and maintenance period, any website linked through this Service, whether independently operated by government agencies at any level or jointly operated with this Service by other agencies, organizations, or companies, shall have its own privacy policy. This Service assumes no joint liability for such websites. When you use these websites, the protection of your personal data shall be governed by the privacy policy of each respective website.
• Collection of Personal Data：
  • Mere browsing and file downloading behaviors on this Service will not result in the collection of any personal identity data by this Service.
  • When using various services provided by this Service, such as "Contact Us" or participating in online activities, this Service will, depending on the requirements, request you to provide the most updated and authentic personal data such as your name, passport number, nationality, scheduled date and flight of arrival in Taiwan, scheduled date and flight of departure from Taiwan, and E-mail. This data is solely used for activity basis, user characteristic analysis, academic purposes, or subsequent government activities and policy advocacy notifications. This Service will not use the information for other purposes.
  • This Service will record data such as the user's visiting IP address, online time, and pages browsed within the website. This data is provided for the aggregate analysis of website traffic and online behavior surveys conducted internally by the management authority of this Service's website, so as to improve the service quality of this Service. Furthermore, this Service only analyzes the sum of all users' behaviors and will not perform analysis on individual users.
  • This Service is obligated to protect your privacy and will not modify or delete any personal data and files on its own initiative. This shall not be done unless with your prior consent or under the following circumstances:
    • Violation of the regulations of this Service, such as when abusive language or personal attacks appear in "Contact Us".
    • Protection of the rights and interests of relevant individuals.
    • To protect the rights and interests of all relevant units of this Service.
  • Categories of Personal Data Collected：
    • Name of Agency or Unit: Tourism Administration, MOTC and its entrusted unit (Trade-van Info Services).
    • Purpose of Collection: To confirm the identity of participants, conduct lucky draws, and subsequent government activity and policy advocacy notifications, as well as for the internal management use of this Service (including user characteristic analysis and academic purposes).
    • Categories of Personal Data: Identification category: C001 Individuals identifying individuals (name, email address), C003 Identifiers in government data (passport number); Characteristic category: C011 Personal description (nationality); Social situation: C034 Details of travel and other migrations (travel details).
  • Period, Territory, and Targets of Personal Data Processing and Use：
    • Period: From the date of your consent, your personal data (including name, contact information, and other registration data) will be processed or used within the scope of the purpose of subsequent government activities and policy advocacy notifications until you terminate your consent.
    • Territory: Within the territory of the Republic of China (Taiwan).
    • Targets: Personal data shall be kept by the Administration and its entrusted unit (Trade-van Info Services) during the aforementioned period of processing and use.
  • The data subject may exercise the following rights in accordance with Article 3 of the Personal Data Protection Act and Articles 16 to 20 of the EU General Data Protection Regulation：
    • Inquiry or request to review.
    • Request for copies to be made.
    • the right to supplement or correct his/her personal data;
    • Request for supplement or correction.
    • Request to cease collection, processing, or use.
    • Request to restrict processing.
    • Restrict automated decision-making.
    • Request for deletion.
    However, if the processing and use of the traveler's personal data are necessary and under relevant personal data protection laws, such data is not applicable to the exercise of the right to deletion, this Administration may consequently be unable to perform operations and respond.
    If there is a need to exercise the aforementioned rights, please submit a request via email to the activity mailbox provided in 【Contact Us】.
  • Request for data portability.
    If there is a need to exercise the right, please submit a request via email to the activity mailbox provided in 【Contact Us】.
  • Impact of Not Providing Personal Data:
    The data subject is free to choose whether to provide personal data. Failure to provide it will affect the rights and interests of participating in this Service, such as the inability to use some functions of this Service. Furthermore, this Administration shall assume no relevant liability if your rights and interests are impaired due to your exercise of the rights.
• Policy on Sharing Data with Third Parties: This Service will never arbitrarily provide, sell, exchange, or rent any of your personal data to other groups, individuals, or private enterprises, except under the following circumstances:
  • When cooperating with lawful investigations by judicial authorities.
  • When cooperating with investigations or use by relevant competent authorities as required for the performance of their official duties.
  • When disclosure is believed in good faith to be required by law, or when used for management purposes to maintain and improve website services.
• Information Security This Service uses the following security measures to protect the personal data it holds and to ensure its confidentiality, integrity, and availability:
  • Access to personal data is subject to identity verification and access permission controls.
  • This Service requires employees and outsourced vendors involved in the collection, processing, or use of personal data to comply with confidentiality obligations, as well as the company’s information security policies and regulations.
  • Audits of personal data collection, processing, and use are conducted annually, and the legality of internal policies is reviewed.
  • The network infrastructure has obtained ISO 27001 certification. Online transactions and private personal data are protected through encrypted secure transmission methods. Data is encrypted before online transmission to prevent interception and unauthorized use.
• Self-Protection Please properly safeguard your personal data and avoid arbitrarily providing it to any person or organization unrelated to you. After using the service functions provided by this Service, please remember to log out. You are also advised to avoid sharing computers with others or using public computers, in order to prevent others from accessing your personal data or correspondence. Users’ conduct when using this Service shall comply with domestic and foreign laws and regulations. Users shall bear full responsibility for any matters arising from failure to comply with such laws and regulations.
• Cookies Policy Cookies are short pieces of information written to a user’s hard drive through a browser by the server in order to distinguish between users’ different preferences. Most websites may use Cookies to provide users with related functions and services. If you choose not to allow access to Cookies, you may refuse Cookies through your browser settings. However, after refusing Cookie access, you may be unable to use this Service normally. To protect your privacy, this Service will not disclose data obtained from Cookies. This Service will only write and read Cookies in your browser for the following purposes and under the following circumstances:
  • To provide better and more personalized transactions and services, and to facilitate your participation in personalized interactive activities.
  • To understand users’ web browsing habits as a reference for improving services.
  • If you want to cancel the cookies, please refer to the following links for the instructions of each browser:
    Chrome^™ , Firefox^™
• Amendments to the Privacy Policy Due to changes in the social environment, laws and regulations, or advances in technology, this Service will adopt the latest technologies and regulatory requirements to make every effort to protect your privacy and personal data. It will also regularly review its compliance with this Notice. Accordingly, this Service may revise and publish updates to this Privacy Policy from time to time to ensure that it remains current.
  Each version of this Privacy Policy will indicate its effective date in the upper right corner, and the Tourism Administration will also archive historical versions of the Privacy Policy.

If you have any comments or suggestions regarding this Service’s Privacy Policy, please feel free to contact us.