Dear Traveler, thank you for visiting the “Taiwan the Lucky Land – Thank You Season ” Campaign website (hereinafter referred to as “this Service”). We highly respect and protect your personal privacy. To help you understand how “Taiwan the Lucky Land – Thank You Season” safeguards your rights while using this Service, please read the following information carefully.

• Scope of this Privacy Notice: This privacy policy applies to the collection, use, and protection of your personal data when you participate in activities or use services provided through the Service. It does not apply to websites of government agencies linked through this Service.
  • This Service is commissioned by the Taiwan Tourism Administration, Ministry of Transportation and Communications, and developed and maintained by Trade-Van Information Services Co.
  • During the operation period, any website linked from this Service—whether independently managed by government agencies at any level, or jointly operated with other organizations, groups, or companies—has its own privacy policy. The Service bears no responsibility for the content or practices of those sites.
  • When you access those linked websites, the protection of your personal data will be governed by each website’s respective privacy policy.
• Collection of Personal Data
  • When you simply browse this Service or download files, this website does not collect any personally identifiable information.
  • When you use certain functions of this Service—such as “Contact Us” or participation in online activities—you may be asked to provide accurate and up-to-date personal information including your name, passport number, nationality, planned arrival date and flight, planned departure date and flight, and email address. Such information is used solely for event administration, user characteristic analysis, or academic purposes, and will not be used for any other purpose.
  • The Service records users’ IP addresses, access times, and pages visited within the website.
  • These data are used internally for aggregated analysis of website traffic and online behavior to improve service quality. Only collective statistics are analyzed; individual user activity is not tracked.
  • The Service is committed to protecting your privacy and will not modify or delete any personal data without your consent.
  • Exceptions apply only under the following circumstances:
    • When violations occur, such as offensive or abusive comments in “Contact Us.”
    • To protect or defend the rights or property of relevant individuals.
    • To safeguard the rights and interests of the entities associated with the Service.
  • Categories of Collected Personal Data:
    • Data controller: Taiwan Tourism Administration, Ministry of Transportation and Communications
    • Purpose of collection: To verify participant identities and conduct prize drawings
    • Categories of data: Name, email, passport number, nationality, and travel details
  • Duration, region, and recipients of data use:
    • Duration: During the event and for up to three years after its completion. Data may be retained and used for follow-up marketing, tourism event notifications, and statistical analysis. After this period, all data will be deleted or anonymized.
    • Region: Taiwan Tourism Administration and its authorized data processors (including domestic and overseas service providers that comply with the GDPR or equivalent data protection standards).
    • Recipients: The Taiwan Tourism Administration during the above retention period.
  • Data subjects may exercise their rights of access, correction, deletion, restriction, and data portability under Taiwan’s Personal Data Protection Act (PDPA) and the GDPR.
  • You may freely choose whether to provide your personal data; however, failure to do so may limit your ability to access certain features of the Service.
  • For requests to delete or inquire about personal data, please contact us via the “Contact Us” section.
• Data sharing with third parties: This Service will not provide, sell, exchange, or rent any personal data except as required by law or competent authorities.
• Information Security:
  • This Service adopts appropriate technical and management measures to ensure confidentiality, integrity, and availability of data.
  • The network environment is ISO 27001 certified, and encrypted transmission is used to safeguard personal data.
  • User responsibility: Please keep your personal data safe and log out after using this Service.
• Cookies Policy:
  • To provide a better and more personalized experience, this Service may set cookies in your browser.
  • You may refuse cookies through your browser settings, however, certain functions of the website may not operate properly as a result.
• Revisions to the Privacy Policy: This policy may be updated from time to time in response to legal or technological changes. The latest version will be announced on the website.

If you have any comments, please contact us.